No IT headache

No IT headache

Made to be simple, intuitive, and accessible to all.

We have your back

We have your back

Extensive technical support, help is always one call away.

Go Autonomous

Go Autonomous

Support for staffless, 24/7 operations and self-service.

One Size Doesn't Fit All

One Size Doesn't Fit All

Flexible operation modes that match your specific needs.

Smart Automation

Smart Automation

Configure once and runs automatically.

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Overview

kwaka space manager logo

Kwaka Space manager

Super charge your waiting room management

Simple, flexible, yet powerful.

A note from the founder

I built Kwaka Space Manager because I saw how easily a busy front desk can turn into a source of stress. We didn't just want a digital logbook; we wanted to give practitioners a 'cockpit' for their office. From sub-spaces to custom mapping, every feature is designed to turn chaos into clarity so you can focus on the person standing in front of you.

Founder Profile

Feature

Intelligent Routing Logic

Move beyond the "take-a-number" system. KSM orchestrates visitor movement with automated logic that adapts to your specific operational pace and clinical priorities.

First-Come, First-Served (FCFS)
First-Come, First-Served (FCFS)

The Classic Baseline. Ensure absolute fairness by serving visitors in the exact order of their arrival.

Priority Scheduling
Priority Scheduling

Beyond the Clock. Intelligently balance pre-booked appointments with walk-ins based on clinical urgency or VIP status.

Auto-Flow Mode
Auto-Flow Mode

The Self-Moving Queue. Automatically transition visitors to the next available sub-space without manual staff intervention.

Feature

Discover our innovative features

Kwaka Space Manager offers a suite of powerful features designed to streamline your queue and waiting room management. Experience efficiency like never before with our customizable solutions.

Multiple Operation Modes

Use the application in either centralized control or distributed mode to perfectly align with your specific business requirements and operational structure.

Multiple Operation Modes
Multi-Layer Custom Mapping

Our innovative appointment type mapping feature enables intelligent customer routing and navigation, delivering personalized experiences tailored to your exact specifications.

Multi-Layer Custom Mapping
Advanced Admin Control

Our sophisticated administrative dashboard delivers comprehensive control and seamless customization capabilities, empowering you to manage every aspect of your system with precision.

Advanced Admin Control
Virtual Queue Management

Our intelligent virtual queue system keeps customers informed with real-time updates on their position and estimated wait times, enhancing satisfaction and reducing perceived wait times.

Virtual Queue ManagementQ1 2026

Benefit

Why Choose Kwaka Space Manager

Universal Calendar Support

Integrate in minutes.

KSM syncs seamlessly with your clinic's calendar without changing your workflow — no manual entry, no double bookings.

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Data Protection & Compliance

Built for Canadian healthcare.

Your data stays secure with full PIPEDA compliance, protecting patient privacy at every step.

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Efficiency That Pays for Itself

More patients, less overhead.

By automating patient flow and room allocation, KSM reduces wait times and cuts front-desk workload.

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Custom Enterprise Deployment

Your Data, Your Control.

Deploy KSM on your own cloud or on-prem infrastructure and keep full control of your system.

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Continuous Evolution

Built with real clinics, shaped by real-world needs.

KSM grows with your needs. New features are shaped by real clinic feedback, ensuring the platform stays practical, modern, and aligned with real-world operations.

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Beyond Healthcare

Powerful beyond healthcare.

While built for clinics, KSM adapts easily to any business that manages queues, appointments, or shared spaces — from salons to service centers and beyond.

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Upcoming feature

AI Analytics and reporting tools 2026 Q3

Transform your queue management with intelligent insights and automated assistance that work around the clock.

Live Flow Intelligence

Harness real-time data to identify immediate bottlenecks. Our AI monitors patient dwell-times and arrival velocities, providing front-desk staff with instant 'Active Intervention' alerts to keep the lobby moving

Live Flow Intelligence
AI Configuration & Support Architect

Simplify complex facility setup with our Intelligent Configuration Assistant. Whether you're re-mapping 20 rooms or adjusting priority logic, our AI agent guides you through optimal setup based on your specific clinic type and patient volume.

AI Configuration & Support Architect
Strategic Performance Dashboard

Your command center for multi-location performance. Compare facility efficiency, track practitioner utilization rates, and receive AI-generated reports that turn complex queue data into actionable staffing schedules.

Strategic Performance Dashboard
Predictive Resource Optimization

Anticipate the rush before it happens. Our system learns your facility's unique historical patterns to forecast peak periods, allowing you to optimize room allocation and staffing levels days in advance—reducing overhead and patient frustration.

Predictive Resource Optimization
Interested in the future of clinical flow?
Interested in the future of clinical flow?

Apply for our AI Early Access Program.

Pricing

Transparent and Flexible Pricing

Kwaka Space ManagerScalable solutions designed for every stage of clinical growth.

KSM Core

No lock-in contracts

Up to 6 Room Status Displays

1 Self-Check-in Station

1 Central Queue Display

Up to 5 Social Calendar Integrations

Unlimited patient visits

Administrative panel with central control

Customizable single-layer type mapping

Open-concept support (Up to 5 sub-spaces)

Standard display branding & customization

First-Come, First-Served (FCFS) routing logic

Additional spaces, premium features, and hardware available via add-ons.

KSM Core
KSM Professional

Minimum 2-year service agreement

Hardware Included: HD Check-in Tablet + Desktop Stand*

Guaranteed hardware replacement program*

Enhanced Integration: 10 Total Calendar Links

Practitioner-specific multi-layer type mapping

Priority Scheduling Mode included

Auto-Flow Mode: Automated patient transitions

Virtual Queue (SMS/Mobile notifications)

AI Voice queue announcements (Text-to-Speech)

Advanced data reporting toolkit & setup support

Additional expansion spaces available via add-ons.

KSM Professional
KSM Enterprise

Minimum 2-year service agreement

Hardware Bundle: Up to 6 Room Displays (10-inch)*

Hardware Bundle: 1 Large Queue Display (32-43 inch)*

Concierge Support: Dedicated Account Manager

Hardware Bundle: 1 Professional Commercial Floor Stand*

Full access to AI Analytics & Predictive Reporting (Roadmap 2026)*

Custom integration options available upon request.

KSM Enterprise
KSM Private Cloud

Custom multi-year service agreement

Unlimited License: Room, Check-in, and Queue displays

Unlimited Enterprise Data/EMR integration

Premium Hardware: Up to 3 Professional Floor Stands*

On-Premise / Private Cloud: Deploy on your own infrastructure

Complete Data Sovereignty: 100% control over residency

SLA-Backed Support: Infrastructure & security maintenance

Custom API Architecture: Deep EHR/EMR system integration

KSM Private Cloud

Disclaimer

*Market Availability: The listed pricing applies exclusively to the Canadian market. For international inquiries or US-based deployments, please contact our global sales team for a customized quote.

*Hardware Ownership: All equipment provided remains the property of Kwaka Tech Inc. Clients retain a non-transferable right of use. Unauthorized modifications or tampering will result in immediate service termination.

*Liability & Loss: While Kwaka covers mechanical failure and standard operational wear, the Client is financially responsible for hardware loss or damage due to theft, fire, or intentional misuse.

*Roadmap Features: Inclusion of AI Analytics in a tier secures the current introductory rate for these features. Clients will receive priority access as these modules move from Beta to General Release.

Let's connect

Ready to scale? Reach out for a custom quote, support, or a deep-dive demo.

Ottawa, Ontario

sales@kwaka.ca

Contact Us
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© 2026 Kwaka Tech Inc. All rights reserved.