This Privacy Notice for Kwaka Tech Inc. (doing business as Kwaka) ("we,"
"us," or "our"), describes how and why we might access, collect, store,
use, and/or share ("process") your personal information when you use our
services ("Services"), including when you:Visit our website at kwaka.ca or
any website of ours that links to this Privacy NoticeUse Kwaka Space
Manager. Kwaka Space Manager is a highly cusomizable queue management
system that features universal integration, automation and staffless
operation.Engage with us in other related ways, including any marketing or
eventsQuestions or concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not
agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at
support@kwaka.ca.SUMMARY OF KEY POINTSThis summary provides key points
from our Privacy Notice, but you can find out more details about any of
these topics by clicking the link following each key point or by using
our table of contents below to find the section you are looking for.What
personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products
and features you use. Learn more about personal information you disclose
to us.Do we process any sensitive personal information? Some of the
information may be considered "special" or "sensitive" in certain
jurisdictions, for example your racial or ethnic origins, sexual
orientation, and religious beliefs. We do not process sensitive personal
information.Do we collect any information from third parties? We may
collect information from public databases, marketing partners, social
media platforms, and other outside sources. Learn more about information
collected from other sources.How do we process your information? We
process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with
your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.In what
situations and with which parties do we share personal information? We may
share information in specific situations and with specific third parties.
Learn more about when and with whom we share your personal information.How
do we keep your information safe? We have adequate organizational and
technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.What are your rights? Depending on
where you are located geographically, the applicable privacy law may mean
you have certain rights regarding your personal information. Learn more
about your privacy rights.How do you exercise your rights? The easiest way
to exercise your rights is by visiting http://www.kwaka.ca/contact, or by
contacting us. We will consider and act upon any request in accordance
with applicable data protection laws.Want to learn more about what we do
with any information we collect? Review the Privacy Notice in full.TABLE
OF CONTENTS1. WHAT INFORMATION DO WE COLLECT?2. HOW DO WE PROCESS YOUR
INFORMATION?3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?5.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?6. DO WE OFFER
ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?7. HOW DO WE HANDLE YOUR SOCIAL
LOGINS? 8. HOW LONG DO WE KEEP YOUR INFORMATION?9. HOW DO WE KEEP YOUR
INFORMATION SAFE?10. DO WE COLLECT INFORMATION FROM MINORS?11. WHAT ARE
YOUR PRIVACY RIGHTS?12. CONTROLS FOR DO-NOT-TRACK FEATURES13. DO UNITED
STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?14. DO WE MAKE UPDATES TO
THIS NOTICE?15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?16. HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?1. WHAT INFORMATION
DO WE COLLECT?Personal information you disclose to usIn Short: We collect
personal information that you provide to us.We collect personal
information that you voluntarily provide to us when you express an
interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you
contact us.Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:namesemail
addressesphone numbersSensitive Information. We do not process sensitive
information.Social Media Login Data. We may provide you with the option to
register with us using your existing social media account details, like
your Facebook, X, or other social media account. If you choose to register
in this way, we will collect certain profile information about you from
the social media provider, as described in the section called "HOW DO WE
HANDLE YOUR SOCIAL LOGINS?" below.All personal information that you
provide to us must be true, complete, and accurate, and you must notify us
of any changes to such personal information.Information automatically
collectedIn Short: Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is collected
automatically when you visit our Services.We automatically collect certain
information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as
your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security
and operation of our Services, and for our internal analytics and
reporting purposes.Like many businesses, we also collect information
through cookies and similar technologies. You can find out more about this
in our Cookie Notice: http://www.kwaka.ca/legal/cookie-policy.The
information we collect includes:Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance information our
servers automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type,
and settings and information about your activity in the Services (such as
the date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you use),
device event information (such as system activity, error reports
(sometimes called "crash dumps"), and hardware settings).Google APIOur use
of information received from Google APIs will adhere to Google API
Services User Data Policy, including the Limited Use requirements.
Information collected from other sourcesIn Short: We may collect limited
data from public databases, marketing partners, social media platforms,
and other outside sources.In order to enhance our ability to provide
relevant marketing, offers, and services to you and update our records, we
may obtain information about you from other sources, such as public
databases, joint marketing partners, affiliate programs, data providers,
social media platforms, and from other third parties. This information
includes mailing addresses, job titles, email addresses, phone numbers,
intent data (or user behavior data), Internet Protocol (IP) addresses,
social media profiles, social media URLs, and custom profiles, for
purposes of targeted advertising and event promotion.If you interact with
us on a social media platform using your social media account (e.g.,
Facebook or X), we receive personal information about you from such
platforms such as your name, email address, and gender. You may have the
right to withdraw your consent to processing your personal information.
Learn more about withdrawing your consent. Any personal information that
we collect from your social media account depends on your social media
account's privacy settings. Please note that their own use of your
information is not governed by this Privacy Notice.2. HOW DO WE PROCESS
YOUR INFORMATION?In Short: We process your information to provide,
improve, and administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We process the personal
information for the following purposes listed below. We may also process
your information for other purposes only with your prior explicit
consent.We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:To deliver and
facilitate delivery of services to the user. We may process your
information to provide you with the requested service.To respond to user
inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have
with the requested service.To request feedback. We may process your
information when necessary to request feedback and to contact you about
your use of our Services.To deliver targeted advertising to you. We may
process your information to develop and display personalized content and
advertising tailored to your interests, location, and more. For more
information see our Cookie Notice:
http://www.kwaka.ca/legal/cookie-policy.To protect our Services. We may
process your information as part of our efforts to keep our Services safe
and secure, including fraud monitoring and prevention.To evaluate and
improve our Services, products, marketing, and your experience. We may
process your information when we believe it is necessary to identify usage
trends, determine the effectiveness of our promotional campaigns, and to
evaluate and improve our Services, products, marketing, and your
experience.To identify usage trends. We may process information about how
you use our Services to better understand how they are being used so we
can improve them.To determine the effectiveness of our marketing and
promotional campaigns. We may process your information to better
understand how to provide marketing and promotional campaigns that are
most relevant to you.To comply with our legal obligations. We may process
your information to comply with our legal obligations, respond to legal
requests, and exercise, establish, or defend our legal rights.3. WHAT
LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?In Short: We only
process your personal information when we believe it is necessary and we
have a valid legal reason (i.e., legal basis) to do so under applicable
law, like with your consent, to comply with laws, to provide you with
services to enter into or fulfill our contractual obligations, to protect
your rights, or to fulfill our legitimate business interests.If you are
located in Canada, this section applies to you.We may process your
information if you have given us specific permission (i.e., express
consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e., implied consent).
You can withdraw your consent at any time.In some exceptional cases, we
may be legally permitted under applicable law to process your information
without your consent, including, for example:If collection is clearly in
the interests of an individual and consent cannot be obtained in a timely
wayFor investigations and fraud detection and preventionFor business
transactions provided certain conditions are metIf it is contained in a
witness statement and the collection is necessary to assess, process, or
settle an insurance claimFor identifying injured, ill, or deceased persons
and communicating with next of kinIf we have reasonable grounds to believe
an individual has been, is, or may be victim of financial abuseIf it is
reasonable to expect collection and use with consent would compromise the
availability or the accuracy of the information and the collection is
reasonable for purposes related to investigating a breach of an agreement
or a contravention of the laws of Canada or a provinceIf disclosure is
required to comply with a subpoena, warrant, court order, or rules of the
court relating to the production of recordsIf it was produced by an
individual in the course of their employment, business, or profession and
the collection is consistent with the purposes for which the information
was producedIf the collection is solely for journalistic, artistic, or
literary purposesIf the information is publicly available and is specified
by the regulationsWe may disclose de-identified information for approved
research or statistics projects, subject to ethics oversight and
confidentiality commitments4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?In Short: We may share information in specific situations
described in this section and/or with the following third parties.We may
need to share your personal information in the following
situations:Business Transfers. We may share or transfer your information
in connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
another company.Business Partners. We may share your information with our
business partners to offer you certain products, services, or
promotions.5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?In
Short: We may use cookies and other tracking technologies to collect and
store your information.We may use cookies and similar tracking
technologies (like web beacons and pixels) to gather information when you
interact with our Services. Some online tracking technologies help us
maintain the security of our Services, prevent crashes, fix bugs, save
your preferences, and assist with basic site functions.We also permit
third parties and service providers to use online tracking technologies on
our Services for analytics and advertising, including to help manage and
display advertisements, to tailor advertisements to your interests, or to
send abandoned shopping cart reminders (depending on your communication
preferences). The third parties and service providers use their technology
to provide advertising about products and services tailored to your
interests which may appear either on our Services or on other websites.To
the extent these online tracking technologies are deemed to be a
"sale"/"sharing" (which includes targeted advertising, as defined under
the applicable laws) under applicable US state laws, you can opt out of
these online tracking technologies by submitting a request as described
below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?"Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Notice:
http://www.kwaka.ca/legal/cookie-policy.Google Analytics We may share your
information with Google Analytics to track and analyze the use of the
Services. The Google Analytics Advertising Features that we may use
include: Google Analytics Demographics and Interests Reporting,
Remarketing with Google Analytics and Google Display Network Impressions
Reporting. To opt out of being tracked by Google Analytics across the
Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out
of Google Analytics Advertising Features through Ads Settings and Ad
Settings for mobile apps. Other opt out means include
http://optout.networkadvertising.org/ and
http://www.networkadvertising.org/mobile-choice. For more information on
the privacy practices of Google, please visit the Google Privacy & Terms
page.6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?In Short: We
offer products, features, or tools powered by artificial intelligence,
machine learning, or similar technologies.As part of our Services, we
offer products, features, or tools powered by artificial intelligence,
machine learning, or similar technologies (collectively, "AI Products").
These tools are designed to enhance your experience and provide you with
innovative solutions. The terms in this Privacy Notice govern your use of
the AI Products within our Services.Use of AI TechnologiesWe provide the
AI Products through third-party service providers ("AI Service
Providers"), including Google Cloud AI. As outlined in this Privacy
Notice, your input, output, and personal information will be shared with
and processed by these AI Service Providers to enable your use of our AI
Products for purposes outlined in "WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?" You must not use the AI Products in any way that
violates the terms or policies of any AI Service Provider.Our AI
ProductsOur AI Products are designed for the following functions:AI
insightsHow We Process Your Data Using AIAll personal information
processed using our AI Products is handled in line with our Privacy Notice
and our agreement with third parties. This ensures high security and
safeguards your personal information throughout the process, giving you
peace of mind about your data's safety.7. HOW DO WE HANDLE YOUR SOCIAL
LOGINS?In Short: If you choose to register or log in to our Services using
a social media account, we may have access to certain information about
you.Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or X logins).
Where you choose to do this, we will receive certain profile information
about you from your social media provider. The profile information we
receive may vary depending on the social media provider concerned, but
will often include your name, email address, friends list, and profile
picture, as well as other information you choose to make public on such a
social media platform.We will use the information we receive only for the
purposes that are described in this Privacy Notice or that are otherwise
made clear to you on the relevant Services. Please note that we do not
control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that
you review their privacy notice to understand how they collect, use, and
share your personal information, and how you can set your privacy
preferences on their sites and apps.8. HOW LONG DO WE KEEP YOUR
INFORMATION?In Short: We keep your information for as long as necessary to
fulfill the purposes outlined in this Privacy Notice unless otherwise
required by law.We will only keep your personal information for as long as
it is necessary for the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).When we have no ongoing
legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.9. HOW
DO WE KEEP YOUR INFORMATION SAFE?In Short: We aim to protect your personal
information through a system of organizational and technical security
measures.We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security
and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information,
transmission of personal information to and from our Services is at your
own risk. You should only access the Services within a secure
environment.10. DO WE COLLECT INFORMATION FROM MINORS?In Short: We do not
knowingly collect data from or market to children under 18 years of age or
the equivalent age as specified by law in your jurisdiction.We do not
knowingly collect, solicit data from, or market to children under 18 years
of age or the equivalent age as specified by law in your jurisdiction, nor
do we knowingly sell such personal information. By using the Services, you
represent that you are at least 18 or the equivalent age as specified by
law in your jurisdiction or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Services. If we
learn that personal information from users less than 18 years of age or
the equivalent age as specified by law in your jurisdiction has been
collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any
data we may have collected from children under age 18 or the equivalent
age as specified by law in your jurisdiction, please contact us at
support@kwaka.ca.11. WHAT ARE YOUR PRIVACY RIGHTS?In Short: Depending on
your state of residence in the US or in some regions, such as Canada, you
have rights that allow you greater access to and control over your
personal information. You may review, change, or terminate your account at
any time, depending on your country, province, or state of residence.In
some regions (like Canada), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification
or erasure; (iii) to restrict the processing of your personal information;
(iv) if applicable, to data portability; and (v) not to be subject to
automated decision-making. If a decision that produces legal or similarly
significant effects is made solely by automated means, we will inform you,
explain the main factors, and offer a simple way to request human review.
In certain circumstances, you may also have the right to object to the
processing of your personal information. You can make such a request by
contacting us by using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below.We will consider and act upon
any request in accordance with applicable data protection laws.Withdrawing
your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the
applicable law, you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting us by using the
contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.However, please note that this will not affect the
lawfulness of the processing before its withdrawal nor, when applicable
law allows, will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other than
consent.Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any time
by clicking on the unsubscribe link in the emails that we send, replying
"STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting
us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?" below. You will then be removed from the marketing lists.
However, we may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and use
of your account, to respond to service requests, or for other
non-marketing purposes.Cookies and similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain
features or services of our Services. For further information, please see
our Cookie Notice: http://www.kwaka.ca/legal/cookie-policy.If you have
questions or comments about your privacy rights, you may email us at
support@kwaka.ca.12. CONTROLS FOR DO-NOT-TRACK FEATURESMost web browsers
and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities
monitored and collected. At this stage, no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we
do not currently respond to DNT browser signals or any other mechanism
that automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the future,
we will inform you about that practice in a revised version of this
Privacy Notice.California law requires us to let you know how we respond
to web browser DNT signals. Because there currently is not an industry or
legal standard for recognizing or honoring DNT signals, we do not respond
to them at this time.13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?In Short: If you are a resident of California, Colorado,
Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland,
Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode
Island, Tennessee, Texas, Utah, or Virginia, you may have the right to
request access to and receive details about the personal information we
maintain about you and how we have processed it, correct inaccuracies, get
a copy of, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. More information is provided below.Categories of Personal
Information We CollectThe table below shows the categories of personal
information we have collected in the past twelve (12) months. The table
includes illustrative examples of each category and does not reflect the
personal information we collect from you. For a comprehensive inventory of
all personal information we process, please refer to the section "WHAT
INFORMATION DO WE COLLECT?"CategoryExamplesCollectedA. IdentifiersContact
details, such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier, Internet
Protocol address, email address, and account nameNOB. Personal information
as defined in the California Customer Records statuteName, contact
information, education, employment, employment history, and financial
informationNOC. Protected classification characteristics under state or
federal lawGender, age, date of birth, race and ethnicity, national
origin, marital status, and other demographic dataNOD. Commercial
informationTransaction information, purchase history, financial details,
and payment informationNOE. Biometric informationFingerprints and
voiceprintsNOF. Internet or other similar network activityBrowsing
history, search history, online behavior, interest data, and interactions
with our and other websites, applications, systems, and advertisementsNOG.
Geolocation dataDevice locationNOH. Audio, electronic, sensory, or similar
informationImages and audio, video or call recordings created in
connection with our business activitiesNOI. Professional or
employment-related informationBusiness contact details in order to provide
you our Services at a business level or job title, work history, and
professional qualifications if you apply for a job with usNOJ. Education
InformationStudent records and directory informationNOK. Inferences drawn
from collected personal informationInferences drawn from any of the
collected personal information listed above to create a profile or summary
about, for example, an individual’s preferences and characteristicsNOL.
Sensitive personal InformationNOWe may also collect other personal
information outside of these categories through instances where you
interact with us in person, online, or by phone or mail in the context
of:Receiving help through our customer support channels;Participation in
customer surveys or contests; andFacilitation in the delivery of our
Services and to respond to your inquiries.Sources of Personal
InformationLearn more about the sources of personal information we collect
in "WHAT INFORMATION DO WE COLLECT?"How We Use and Share Personal
InformationLearn more about how we use your personal information in the
section, "HOW DO WE PROCESS YOUR INFORMATION?"Will your information be
shared with anyone else?We may disclose your personal information with our
service providers pursuant to a written contract between us and each
service provider. Learn more about how we disclose personal information to
in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?"We may use your personal information for our own business
purposes, such as for undertaking internal research for technological
development and demonstration. This is not considered to be "selling" of
your personal information.We have not disclosed, sold, or shared any
personal information to third parties for a business or commercial purpose
in the preceding twelve (12) months. We will not sell or share personal
information in the future belonging to website visitors, users, and other
consumers.Your RightsYou have rights under certain US state data
protection laws. However, these rights are not absolute, and in certain
cases, we may decline your request as permitted by law. These rights
include:Right to know whether or not we are processing your personal
dataRight to access your personal dataRight to correct inaccuracies in
your personal dataRight to request the deletion of your personal dataRight
to obtain a copy of the personal data you previously shared with usRight
to non-discrimination for exercising your rightsRight to opt out of the
processing of your personal data if it is used for targeted advertising
(or sharing as defined under California’s privacy law), the sale of
personal data, or profiling in furtherance of decisions that produce legal
or similarly significant effects ("profiling")Depending upon the state
where you live, you may also have the following rights:Right to access the
categories of personal data being processed (as permitted by applicable
law, including the privacy law in Minnesota)Right to obtain a list of the
categories of third parties to which we have disclosed personal data (as
permitted by applicable law, including the privacy law in California,
Delaware, and Maryland)Right to obtain a list of specific third parties to
which we have disclosed personal data (as permitted by applicable law,
including the privacy law in Minnesota and Oregon)Right to obtain a list
of third parties to which we have sold personal data (as permitted by
applicable law, including the privacy law in Connecticut)Right to review,
understand, question, and depending on where you live, correct how
personal data has been profiled (as permitted by applicable law, including
the privacy law in Connecticut and Minnesota)Right to limit use and
disclosure of sensitive personal data (as permitted by applicable law,
including the privacy law in California)Right to opt out of the collection
of sensitive data and personal data collected through the operation of a
voice or facial recognition feature (as permitted by applicable law,
including the privacy law in Florida)How to Exercise Your RightsTo
exercise these rights, you can contact us by visiting
http://www.kwaka.ca/contact, by emailing us at support@kwaka.ca, by
visiting http://www.kwaka.ca/contact, or by referring to the contact
details at the bottom of this document.Under certain US state data
protection laws, you can designate an authorized agent to make a request
on your behalf. We may deny a request from an authorized agent that does
not submit proof that they have been validly authorized to act on your
behalf in accordance with applicable laws. Request VerificationUpon
receiving your request, we will need to verify your identity to determine
you are the same person about whom we have the information in our system.
We will only use personal information provided in your request to verify
your identity or authority to make the request. However, if we cannot
verify your identity from the information already maintained by us, we may
request that you provide additional information for the purposes of
verifying your identity and for security or fraud-prevention purposes.If
you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your
request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.AppealsUnder certain US
state data protection laws, if we decline to take action regarding your
request, you may appeal our decision by emailing us at support@kwaka.ca.
We will inform you in writing of any action taken or not taken in response
to the appeal, including a written explanation of the reasons for the
decisions. If your appeal is denied, you may submit a complaint to your
state attorney general.California "Shine The Light" LawCalifornia Civil
Code Section 1798.83, also known as the "Shine The Light" law, permits our
users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we
shared personal information in the immediately preceding calendar year. If
you are a California resident and would like to make such a request,
please submit your request in writing to us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"14. DO
WE MAKE UPDATES TO THIS NOTICE?In Short: Yes, we will update this notice
as necessary to stay compliant with relevant laws.We may update this
Privacy Notice from time to time. The updated version will be indicated by
an updated "Revised" date at the top of this Privacy Notice. If we make
material changes to this Privacy Notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this Privacy Notice frequently to
be informed of how we are protecting your information.15. HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?If you have questions or comments about this
notice, you may email us at support@kwaka.ca or contact us by post
at:Kwaka Tech Inc.6116 Willowbark DriveOttawa, Ontario K1C 5T7Canada16.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?Based
on the applicable laws of your country or state of residence in the US,
you may have the right to request access to the personal information we
collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal
information, please visit: http://www.kwaka.ca/contact.
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